Support Policy

At Hameem Enterprise, we believe in building long-term relationships with our customers by providing excellent after-sales support.

1. Support Hours

Our dedicated support team is available to assist you 7 days a week.

• Service Hours: 10:00 AM to 10:00 PM.

• Please expect a slight delay in response during public holidays.

2. Contact Channels

For any inquiries regarding orders, products, or issues, you can reach us via:

• Hotline: 01310 240 390

• WhatsApp: Message us with your order details and photos/videos for faster resolution.

• Email: hameementerprise2010@gmail.com

3. Order Assistance

If you need to update your shipping address or contact details, please notify us before the order is dispatched. Once the item is with the courier, we may not be able to redirect the package.

4. Installation & Technical Help

For products requiring assembly (like steel racks or furniture), our team can provide guidance via video calls or share instructional videos to ensure a hassle-free setup.